Troubleshooting Guide
TROUBLESHOOTING GUIDE
We’ve created a helpful PDF guide to assist our customers in troubleshooting some common garage door problems. This easy-to-follow resource covers issues such as when the door doesn’t close all the way, when the door won’t open, if the opener is sagging and many more. With practical tips and solutions, this guide is designed to help you quickly identify and address the problem. Download it today for a simple and effective way to troubleshoot your garage door. For further assistance kindly call our technical service line 262-783-4004 we have 24/7 emergency service.
Troubleshooting Videos
At Lifetime Door, our dedicated team has created helpful troubleshooting videos based on our comprehensive troubleshooting PDF guide. These videos are designed to make it easier for our customers to resolve common issues quickly and efficiently. With step-by-step instructions and clear visuals, our goal is to empower you to handle any door-related concerns with confidence, all while offering the best customer experience possible.
Why Is My Door Not Level?
Why is my door not closing?
How to Lube your Door
Why is my door not closing?
How to clean your door
Why is my door not closing?
How to reset your keypad
LIFTMASTER VIDEOS
Something wrong with your opener? Check out these videos from LiftMaster for some step-by-step solutions to get your garage door back in action!
STILL NEED HELP?
Give us a call! 262-783-4004
Lifetime Door
Customer Reviews
Michael did a great job. Lifetime Door Cpmpany has been our go to garage door vendor for 34 years. New garage door and service.
Response from the owner 13:26 24 Jul 24
Thank you Keith for your review and for being a loyal customer for 34 years! We're thrilled to hear that Michael did a great job and that we've been your go-to garage door vendor. We appreciate your continued trust in our product and services. 
Ricardo did a great job. He worked into the evening to finish as promised. Very knowledgeable & professional technician.
Response from the owner 13:24 29 Apr 25
Thanks for the great feedback! We’re glad Ricardo got the job done and appreciate your kind words! 
Really great experience when we had a problem with our overhead door. The technician came the next day and was highly professional. Took care of our issue quickly. Will absolutely call them next time we have an issue. Great job!
Response from the owner 13:23 29 Apr 25
Thank you for the kind words! We're happy to hear you had a great experience and that our technician was able to resolve the issue quickly and professionally. We truly appreciate your trust in us and look forward to helping you again whenever you need us! 
Kareem did a great job and fixed our problem quickly. Also explained what caused the issue so we can prevent this from happening. Really appreciate the help.
Response from the owner 13:23 29 Apr 25
Thanks for the great review, Michael! We're glad Kareem could help and explain the issue—appreciate your support! 
I am very pleased with the service, The technician arrived on time, and was highly efficient in fixing the issue.His professionalism and expertise were evident throughout the process and would definitely recommend lifetime Door co.
Response from the owner 13:20 23 Apr 25
Thank you for the recommendation and kind words, Sreelekha! We truly appreciate your support and look forward to helping you again in the future! 
The technician was great! Not only did he do a great job but he was friendly and in and out in a short amount of time.
Response from the owner 13:18 23 Apr 25
Thank you so much for the kind words! We're thrilled to hear that our technician provided you with excellent service and made the experience quick and pleasant. 
Great response. Work was well done. Mike did a super job! Great product too!
Response from the owner 13:35 14 Apr 25
Thank you, Michael! We're happy to hear you’re pleased with the work and the product. Mike will be glad to hear your feedback! 
I'm very pleased with the service that Lifetime supplied. They were able to complete the install of a new garage door opener earlier than expected. Very professional.
Response from the owner 13:11 14 Apr 25
Thank you, J. Haak! We're glad we could complete the installation early and that you were happy with our service. We appreciate your support! 
Our Tech Kareem came out to fix our garage door. He called to give an e.t.a., I was texted just before his arrival and he was on time. The job was done in less than 30 min. Kareem was very polite and did an excellent job!
Response from the owner 16:21 03 Apr 25
Thank you for the great feedback, Lisa! We're glad Kareem provided timely and excellent service. Let us know if you need anything else! 
Kareem was so very kind and patient with me,explaining options. I chose to have him replace the rubber strip on the bottom of my garage door to help keep mice out-he suggested I buy a strip at Home Depot to put across the floor as further deterent. He then got the job done quickly and efficiently. I am so very appreciative for him.
Kareem did an excellent job. Very friendly, informative, repairs were completed in a timely manner. Spent time updating me on what work needed to be completed. If you need your garage door fixed, ask for Kareem. Service with a smile!
We recently had new garage doors and openers installed by Lifetime Door Company. The experience from start to finish was pleasant and simple. We are beyond pleased with the end result and would highly recommend Lifetime Door and Haas garage doors.
Absolutely would recommend! Fantastic service, quick response and the job was done sooner than I expected. Kareem came out, was very friendly and was respectful of the house. I will be recommending this company to my friends and family.
Prompt service, repair was done quickly and saved me from buying a new door. I’d recommend Lifetime anytime.
It's Gary Ferguson. The job went well and Rick took the time to explain what he was doing and why the parts needed to be replaced.
Professional installer. Fast service. Excellent repair. Reasonable cost.
I heard a commercial on WTMJ, so glad we called Lifetime Doors. They replaced my old "Barn" garage door and exceeded our expectations! The entire process from visiting their showroom, to educating us on options to the no pressure team that treated us like family. Highly recommend. Arnie
Ricardo stopped by to make an adjustment to a garage door Lifetime had installed earlier this year. After an inspection, Rick noticed that the balance of the door was slightly off and he made an adjustment to the spring tension. After the spring adjustment and a fresh lubrication, the door operates much smoother and quieter now. All this work and there was no service charge. Lifetime is truly a great company to do business with!
Cannot express how happy we are! Design team worked with my wife and me through so many options and choices. From that moment, to flawless install… just a few weeks… and I feel like we have a new house! Super quiet Liftmaster motor installed as well. Thanks to the whole team at Lifetime Door!
Very happy with Mike’s work !! Super prompt and “knows his stuff”!! Our weather stripping was in bad shape! Looks great now !!!!Our great experience started with my call to Dennis, the manager . He was quick to set things up and discuss the process also suggesting a tune up for the opener. Purrs like a kitten now !Thank you !!!!
Lifetime is excellent! They were able to provide a reasonable ballpark figure via phone to replace my broken spring(s) and scheduled the work promptly. Mike M arrived timely and efficiently performed the needed repair. Final cost very reasonable. Very good communication throughout the process. I would HIGHLY recommend!!!
Just finishing up building my house and had an issue with a brand new door that wouldn't stay closed. Called them up for a simple adjustment. When they showed up, not only did they do the door adjustment, but they even replaced a panel in the door that had damage that I didn't even know about.After dealing with this house build and all the stress of that, it was a nice relief to have a company come in that cares about the quality of their product along with the delivery of said product. The guys on-site were super professional and friendly. Definitely recommend!
I spoke with Rich at a home show. He was very easy to work with. Our new door was installed today. Anthony did a great job. It looks great. Highly recommend Lifetime Door Company.
Took care of major problem while I was out of town. Came home to fully functioning garage door!
Quick, courteous and very reasonable. I highly recommend them. Thanks, guys!
I have used their services twice now, both emergencies trying to get to work and my garage door wouldn’t go up. They had incredible response times, are very pleasant to work with, were helpful and explained everything to me, had excellent communication, and very reasonable prices. I will never choose to use another garage door service! Highly highly recommend Lifetime Door!
Great place, awesome staff, and most of all nothing but best of the best for installation techs! And they offer products even if don't go with there in house installers. Wish you many more lifetimes to keep giving us great work and products. Merry Christmas Lifetime 🎄!
We had a house built and had an issue with our door that was still under warranty. We also had John/Jon as our tech like the review below. We had the same experience as them. He was very knowledgeable, helpful, and also didn't mind me asking questions and hanging out while they he did his work. He went way above and beyond what he was there for to make sure everything was set right, lubricated, and working smoothly before he left. To be real honest, he was by far and away the best tech we have had from any of the contractors used with our new house. Highly recommend asking for him if you call LTDC.
CONTACT US FOR A FREE ESTIMATE!
Garage Door Services
Contact Us
EMAIL: sales@lifetimedoor.net
ADDRESS: 12645 W. Townsend St.
Brookfield, WI 53005
PHONE: 262-783-4004